Insurance
WhatsApp Chatbot Integration with your website empowers customers to purchase new policies, renew their plans, and get seamless support 24/7. From accelerating the process of acquiring customers regarding suitable insurance policies to advising the policyholders based on their unique requirements, the chatbot for WhatsApp automates the tasks and makes the process faster.
- Collect the past data of prospects and provide the most appropriate answers to follow-up questions.
- Comprehensive guidance on the payment process and remove the complexity from the system.
- Enhance customer awareness and knowledge regarding complex policy terms.
- Provide personalised experience through policy recommendations and boost satisfaction.
- Simplify the claim processing with the power of automation.
Hospital
The WhatsApp Bot has changed the way the hospital and its patients communicate. From patient onboarding to appointment scheduling, test booking, and doctor prescriptions, WhatsApp AI Chatbot automates the hospital working process to boost their experience. It reduces the medical staff's burden to handle the patients in bulk.
- Gather the information of prospective patients to make an easier search journey regarding treatments or facilities.
- Upscale your hospital network to approach new patients through various social media channels.
- Booking a doctor's appointment for specific treatment without visiting the physical site is easy.
- Boost patient engagement by automating the workflow and surveys to collect patient feedback.
- Send diagnostic reports, automate FAQs, and provide important updates directly to patients.
Banking
According to one survey, around 85% of banks will use Chatbots in WhatsApp to communicate with their customers shortly. From saving billions of work hours by using automation to sending alerts regarding updated KYC, promotions and direct marketing, it is a one-in-all solution.
- Updates the customers regarding the bank's new policies and Interest rates.
- Send timely notifications regularly to boost investment strategies and account updates.
- Provides instant support and guidance to your customers regarding handling refunds and credit cards.
- Collect the valuable feedback of customers to improve banking operations and services.
- Suggest the most appropriate financial products and services based on the user's preferences.
Capital Market
Integrating WhatsApp Business API to the brokerage website is a new concept to update the customers regarding all share market updates. Whether the user wants to open a new demat account or apply for an IPO, these bots simplify the workflow in the capital market. So, brokerage firms can streamline and automate their workflow and avoid repetitive tasks.
- Investors can stay up-to-date in the IPO world, where they can apply easily and effortlessly.
- Get all information regarding gold bonds, commodities, FNO, market trends, the latest news, etc.
- From opening a Demat or trading account to handling customer queries, a bot for WhatsApp is efficient.
- Send notifications regarding updating their KYC on the periodic cycle.
- Round-the-clock assistance to upscale customer service.
E-Commerce
Customers on e-commerce platforms prefer WhatsApp Artificial Intelligence Bots to talk with the business regarding their order status, shipping when they receive the product, etc. From lowering cart abandonment rate to reduced customer effort, personalised communication, product recommendation, and lead generation, these bots are beneficial in all ways.
- Boost engagement through instant sending a welcoming message to targeted customers.
- Encourage customers to resume their abandoned shopping carts to purchase the products.
- Round-the-clock assistance and support to solve customer issues without any delay.
- Automate the communication flow and enhance the customer experience.
- Provide accurate and precise information in simple and short words.
Manufacturing
Chatbot Business WhatsApp reduces the gap between manufacturing companies and suppliers through powerful and instant communication. Traditional communication channels like emails and phone calls seem frustrating for employees. Automate the communication process, boosting team collaboration and improving efficiency.
- Manufacturers can use these famous messaging platforms to provide a more personalised experience for their business.
- Simplify the sales process, handle complex queries, and deliver accurate product information, availability, etc.
- Boost internal communication processes and facilitate teams to communicate in real time.
- Automate the quality control process and send valuable alerts to managers when a quality issue occurs.
- Instantly responded to user queries, automated order updates, and resolved real-time issues.
Real Estate
Instead of taking multiple calls, WhatsApp Virtual Assistant automates communication and helps real estate agents gather data and have a more personalised experience. Whatsapp Conversational AI can be used for lead qualification, scheduling property viewings and appointments, virtual property tours, customer support, and many more.
- Agents can talk with multiple clients in real-time using an intuitive dashboard.
- Automate the answers to repeated questions to reduce response time.
- Round-the-clock support even the real estate agent is not available.
- Save significant costs on operational tasks and boost productivity.
- It helps to turn potential prospects into customers using powerful communication.
Hotels
Whether it is time management, guest service, or cost reduction, Chatbot for WhatsApp is more budget-friendly, convenient, and faster than its human counterpart. The customers can get essential information such as the availability of rooms, charges for room service, etc.
- Assist your client on every phase of room booking, during and after their process, by automation.
- Instant updates about hotel bookings on the WhatsApp platform for quicker interaction.
- Offer 24/7 customer service to your customers whenever they have their queries.
- Gather the guest's feedback to identify the issues and improve customer service.
- With the help of WhatsApp AI Chatbot, you can provide on-demand services to your clients in a personalized manner.