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Overview

What is Video PD?

Video PD (Personal Discussion) is a digital verification solution that allows businesses to conduct remote customer interactions through secure video sessions. It helps organizations verify customer identity, understand customer profiles, capture required details, and maintain digital verification records. Video PD reduces dependency on physical visits and enables faster, more convenient verification processes for customers and businesses.

Remote Customer Verification

Complete customer verification digitally through secure video interactions.

Identity Validation

Strengthen verification using face verification, liveness checks, and document validation.

Digital Onboarding

Simplify customer onboarding with a faster and paperless verification process.

How Video PD Works

Complete the workflow in simple, production-ready steps.

STEP 01

Create Verification Session

Generate a secure video verification request for the customer.

STEP 02

Customer Joins Video Session

The customer completes the video discussion remotely using a secure link.

STEP 03

Complete Verification Checks

Verify customer details, identity documents, and required information during the session. Additional workflow steps continue within your operational process.

Sample Video PD Response

A production-ready response structure for Video PD workflows.

Response in Seconds 99.99% Uptime SLA
  • Structured JSON output
  • Secure API-ready processing
  • Built for scalable production use
POST /api/v1/video-pd
{
  "session_id": "VKYC123456",
  "verification_status": "Completed",
  "status": "success"
}

Common Use Cases

Practical business workflows where Video PD helps teams improve speed, accuracy, and verification quality.

Loan Verification

Banks and lending companies can verify borrowers remotely before loan approval.

Digital Account Opening

Complete customer verification during online account onboarding.

Insurance Verification

Validate customer information during policy processing.

Employee Verification

Conduct remote candidate verification during hiring workflows.

High-Value Customer Verification

Add additional verification layers for sensitive onboarding processes.

Background Verification

Support remote identity and information validation.

Key Features of Meon Video PD

Key capabilities that make Video PD practical for enterprise automation and integration.

Live Video Verification

Conduct real-time customer interactions without requiring physical presence.

Face Verification & Liveness Detection

Verify that the person participating in the session is genuine.

Document Capture

Collect and validate required customer documents during verification.

Digital Record Management

Maintain secure records of video verification activities.

Remote Verification

Enable customers to complete verification from anywhere.

Faster Processing

Reduce turnaround time compared to traditional verification methods.

Industries Using Video PD

Businesses across these sectors use Video PD to improve verification quality, reduce manual effort, and scale workflows confidently.

Banks

Improve customer onboarding and verification workflows.

NBFCs

Support borrower verification and loan processing.

FinTech Companies

Enable faster digital customer verification.

Insurance Companies

Simplify policyholder verification processes.

HR Platforms

Support remote candidate verification.

Enterprises

Improve identity verification and compliance workflows.

Developer-First

Easy Integration with Existing Systems

  • Connect Video PD with onboarding platforms, lending systems, CRM platforms, HRMS software, insurance applications, and enterprise workflows for seamless digital verification.
  • Developer resources help teams integrate quickly into production workflows.
Developer Console
API Key meon_live_............_4f29
SAMPLE REQUEST
curl -X POST https://api.meon.co.in/v1/video-pd \
  -H "Authorization: Bearer $MEON_KEY" \
  -d '{
  "customer_id":"CUST12345"
}'
Why Meon

Why Businesses Choose Meon Video PD

A purpose-built platform designed to support fast integrations, reliable automation, and enterprise-grade operations.

Faster Customer Onboarding

Reduce delays by enabling remote verification processes.

Better Customer Experience

Allow customers to complete verification without visiting branches or offices.

Improved Fraud Prevention

Add additional verification layers through video-based interactions.

Reduced Operational Costs

Minimize manual verification efforts and paperwork.

Better Compliance Management

Maintain digital verification records and audit trails.

Scalable Verification Process

Support growing customer verification requirements efficiently.

Security & Compliance Standards

Security is built into every Video PD workflow to support safe, reliable, and compliant data exchange across systems.

Secure Video Sessions

Protect customer interactions through secure communication channels.

Data Protection

Safeguard customer verification information.

Access Controls

Manage verification access securely.

Digital Audit Trail

Maintain records of verification activities.

Reliable Infrastructure

Support enterprise-level verification requirements.

FAQs

Frequently Asked Questions

Questions about Video PD access, implementation, and use cases? We've answered the common ones below.

Contact us
What is Video PD?
Video PD is a digital Personal Discussion solution that enables businesses to verify customers remotely through secure video interactions.
How is Video PD useful for businesses?
It helps businesses reduce physical verification efforts, improve onboarding speed, and strengthen customer verification processes.
Which industries use Video PD?
Banks, NBFCs, fintech companies, insurance providers, HR platforms, and enterprises use Video PD for digital verification workflows.
Can Video PD support loan verification?
Yes, Video PD is widely used for borrower verification and loan processing workflows.
Does Video PD include document verification?
Yes, document capture and verification can be included during the video verification process.
Is customer information secure?
Yes, secure verification practices help protect customer data and maintain privacy.